Sometimes you forget your password and need to reset it. Other times, we may ask you to reset your password for security reasons. Whatever the reason, you can reset your M Media account password easily by following the steps below.
Reset your password
Time needed: 1 minute.
Resetting your password is very easy.
- Go to the Reset Password page
This is where you’ll send yourself a link to generate a new password.
- Type in the primary email you use for M Media
This is the email account you get notifications to and use to log in to the website.
- Check your inbox for an email and click the link
In around a minute, you’ll receive an email with a password reset link. Press it.
- Type in a new secure password for your account
You’ll be redirected to a page where you can set your new password. Make sure it complies with our password tips.
It may take up to 5 minutes to get an email from us. Please also check your spam. If still nothing comes and you’ve tried a few times, contact us.
The link expires after 60 minutes so be quick to click it. If it doesn’t work, you can always repeat the steps above to send yourself a new link.
We test each new password you create using a special encrypted system against a database of known cracked passwords to make sure yours isn’t on it. Try to choose a more random and secure password.
Reset your password immediately following the steps above and then contact us.